Terms & Conditions

1. Early check in and late check out


- Check in time 14.00; Check out time: 12.00

- 100% charge for check - in before 08:30 a.m. or check - out after 06:00 p.m.

- 50% charge for check-in before 10:00 a.m. or check out till 06:00 p.m.

 

2. Children (under age of 12) Policy


- Maximum of 01 child sharing room with parents using existing beds free of charge with breakfast

- Children enjoy 50% discount on set menu meal rate only.

 

3. Special Note


Extra bed is applied for Deluxe Room, Family Suite, and New Vision Suite at surcharge of 10 USD/extra bed.

 

4. Payment terms


- We require deposit of 30% of the total amount at the time you make reservation. After receiving the deposit, we will process the booking and send you final confirmation within 24 working hours. The balance will be settled upon your arrival.

- Payment can be made either by cash, money transfer or credit card payment with all bank transfer charges/fees to be paid by the client.

 

5. Change of your booking 


You can change your dates of arrival and departure when your booking is made. Just contact us at info@newvisionhotel.com with your booking information and let us know how you want to change your booking. Our reservation team is glad to amend your booking accordingly.

 

6. Cancellation Policy 


- You can cancel your confirmed booking at any time following conditions of cancellation made by New Vision Hotel. 

All cancellation must be made in written notice including proper explanation and received by the hotel.

- In case the cancellation does not comply with the time limit stated below or not received, the hotel reserves the right to impose a cancellation charge base on contract rate and number of rooms booked.

- Cancelation  will be charged as follows:

FIT cancellation made prior to the date of arrival (Under 05 Rooms):

            Within 3 days:              50% of one night’s room charge per room reserved

            Within 24 hours:         100% of one night’s room charge per room reserved

GIT cancellation made prior to the date of arrival (From 05 Rooms):

            Within 10 days:           50% of total  room charges of the priod reserved

            Within 5 days:             100% of total  room charges of the priod reserved

7. No Show Charge


In case of no-show, 100% of the total room charges of the period reserved will be billed to your credit card.

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